Frequently Asked Questions
General
Water, sewer, and trash are billed on the resident ledger in addition to the base rent amount. Electric must be paid directly to the provider.
Houston has many distinct neighborhoods to choose from and has something for everyone. Here are some of the best places to live when you're looking for a Houston apartment for rent:
The Heights
A historic, walkable neighborhood known for its Victorian-era homes, tree-lined streets, and one of the city's best food and retail scenes. Heights West 11th is located here, just steps from the neighborhood's quaint shops and funky restaurants.
Shady Acres
A growing pocket just northwest of The Heights, offering new construction alongside easy access to White Oak Bayou's trails and green spaces.
Garden Oaks
A quiet, family-friendly area bordering The Heights, known for its mid-century homes and large lots, just minutes from the same shops and restaurants.
Memorial
A leafy, established area west of Downtown known for its proximity to Memorial Park and a quieter, more residential feel just minutes from the city's urban core
Houston offers a rare combination of historic charm, world-class dining, and easy access to major employers across the city's biggest job centers. Whether you're looking for walkable city living, outdoor recreation, or proximity to Downtown, here are some of the unique features to consider:
Ideal Location
From Heights West 11th, quick access to I-10 puts Downtown Houston, the Galleria, and the Energy Corridor all within easy reach.
Outdoor Adventures
The White Oak Bayou Greenway Trail runs right by Heights West 11th, giving residents a scenic spot to walk, run, or bike, while Memorial Park is just five minutes away.
Premium Living
Houston is home to 27 Fortune 500 companies, more than any other Texas city, with major employers like Chevron, Phillips 66, and Sysco headquartered in the area.
Local Community
The Heights neighborhood surrounding Heights West 11th is known for its locally owned restaurants and shops, including Loro, Heights Bier Garten, and The Heights Theatre, all just minutes away.
There are many fun activities to do in Houston! Heights West 11th's location in The Heights puts residents close to some of the city's best parks, dining, and entertainment. Major attractions in the area include:
- Memorial Park
- White Oak Bayou Greenway Trail
- The Heights Theatre
- Houston Farmers Market
- Regal Edwards Houston Marq'E
- Delmar Stadium
- The Galleria
- Downtown Houston
Heights West 11th is only minutes from Houston's top employers. The property's proximity to I-10 gives easy access to energy, healthcare, and corporate employers, like:
- Chevron
- Phillips 66
- Sysco
- ExxonMobil, headquarters in nearby Spring
- Memorial Hermann Greater Heights Hospital
- University of Houston
- The Galleria business district
- United Airlines - Houston Corporate Support Center
- Schlumberger
At Heights West 11th, you'll find a variety of amenities that make living in vibrant Houston even better, such as:
Resort-Style Swimming Pool and Sun-Drenched Pool Courtyard
This refreshing outdoor oasis serves as the perfect backdrop for soaking up the Texas sun and relaxing with neighbors after a busy day.
On-Site Starbucks Bistro and Connected Wi-Fi Bar
Residents can enjoy premium coffee and comfortable lounge seating in the community clubhouse, perfect for a productive morning or a casual break.
Open-Concept Kitchens with Granite Countertops and Stainless Steel Appliances
Your home becomes a stylish culinary sanctuary featuring premium finishes and expansive layouts designed for effortless everyday living and entertaining.
Fully Equipped Fitness Center and Private Bocce Ball Court
Living at Heights West 11th allows you to seamlessly balance your active lifestyle and recreational downtime without ever leaving home.
Amenities
Yes, there is open parking as well as reserved parking and carports.
All apartment homes come equipped with full-size washer and dryer units.
All apartment homes include a refrigerator, stove, dishwasher, built-in microwave, washer, and dryer.
The fitness center is available 24 hours.
The fitness center includes free weights, treadmills, and a Peloton bike.
Pet Policy
Yes, we are a pet-friendly community; some restrictions apply. Please contact the leasing office for more information.
There is a $300 pet deposit and a $300 pet fee per pet. Pet rent is determined by PetScreening.
We are partnered with PetScreening.com. Please contact the leasing office for details on breed and size restrictions.
Location
Heights West 11th is located in the Houston ISD school district.
We're located in a great place central to the best Houston neighborhoods. Typically, our residents shop at Memorial City Mall and The Galleria, the largest shopping mall in Texas.
Maintenance
Yes, we have on-site maintenance and 24-hour emergency maintenance available.
No, residents do not need to be present for work to be completed but we can make this a requirement if you so desire when you place your service request with us.
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